Many of you will have heard of the Lean technique of 5 S. A method by which you can bring organisation to chaos and increase productivity and efficiency both in the office and the factory. If you are unacquainted with the technique here is a brief summary below and for…
If you study Lean Six Sigma techniques then it is made very clear that the Voice Of The Customer is all important. Common sense dictates that it is always a good idea to listen to our customers or clients but this should not always be our first port of call.…
Beware anyone who describes themselves as a perfectionist. Perfection is almost never achievable and often causes delays or is an excuse / reason not to start or finish a project. Perfection is not effective. Think carefully, how often do you need something to be perfect? Do you really need the…