We know that stress is the silent killer and amounts for large amounts of absenteeism at work but are we getting less able to deal with stress? I ask this question following the publication of a report from the American Psychological Association entitled “Stress In America 2021: Pandemic Impedes Basic…
Big ideas are great and get a lot of publicity but so often are a triumph of form over content. Constant small change on the other hand can be very effective and that’s why it’s important to sweat the small stuff. Finance is often accused of holding things back because…
In a previous blog https://www.wellsassoc.co.uk/why-digitalisation-changes-everything/ we looked at why digitalisation removes the need for people to do jobs that can be defined and how this is true in all areas., service and manufacturing. This is why soft skills are becoming more important and effective employers are realising this when recruiting. In…
It’s strange, we get training in all sorts of things but when it comes to the one area that causes us as much if not more hassle than anything else, namely email, we are left to get on with it ourselves. We need to know how to effectively manage email…
Big ideas are great but usually require huge amounts of resources to put them into place. Government and politicians in particular love the big idea but so often it’s the small things that matter. Students of Lean know all about Kaizen and continuous improvement but how often do they propose…
In so many areas of our lives we are experiencing robotics and the technology is rushing ahead along with the associated AI. Done well robotics is undoubtedly efficient but are robots effective? What many businesses and other organisations forget is that the success or failure of their product or service…
We train people in all sorts of technical areas. We would not expect an engineer, doctor or accountant to have “picked it up as they go along” so why do we expect everyone to be a natural leader? We promote people from a position of technical competence where they have…
Big Data is one of wonders of the modern business environment. It’s all there and easy and cheap to access. What more could you possibly want? Having lots of data may be good but how effective is big data? In order to be effective we are only interested in things…
Customer feedback is flavour of the month these days and that’s a good thing. Restaurants who could previously get away with substandard food and service because they are in a tourist hotspot and only feed people once have the problem of customer reviews on things such as Trip Adviser. This…
Whether we like it or not the world is changing faster that at any time in human history and the rate of disruption looks set to increase. Disruption is inevitable and that’s why organised disruption is the way ahead. Too many individuals and far too many managers / leaders are…